Refund policy

Items in unused and original condition are eligible for returns within 30 days by mail  with original receipt/electronic receipt lookup. Damaged/defective merchandise may be returned online. 

RETURN POLICY

Items can be returned by mail receipt/electronic receipt lookup.

Refunds & Processing Times

  • Once your package is received and validated by our warehouse, we’ll process your return and send you a confirmation email.
  • Refunds may take up to 7 business days after validation, but we aim to process them within 5 business days.
  • All refunds are issued to the original form of payment. Please note:
    • Original shipping charges are not refundable.
    • Banks may take an additional 3–5 business days to credit your account.


Exchanges

  • If you require an exchange, please return the items by mail with a prepaid return label and purchase your desired item(s).