Refund policy
Items in unused and original condition are eligible for returns within 30 days by mail with original receipt/electronic receipt lookup. Damaged/defective merchandise may be returned online.
RETURN POLICY
Items can be returned by mail receipt/electronic receipt lookup.
Refunds & Processing Times
- Once your package is received and validated by our warehouse, we’ll process your return and send you a confirmation email.
- Refunds may take up to 7 business days after validation, but we aim to process them within 5 business days.
- All refunds are issued to the original form of payment. Please note:
- Original shipping charges are not refundable.
- Banks may take an additional 3–5 business days to credit your account.
Exchanges
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If you require an exchange, please return the items by mail with a prepaid return label and purchase your desired item(s).